RETURNS & REFUNDS

AUSTRALIAN RETURNS / INTERNATIONAL RETURNS 

Any returns are at the expense of the customer. Please include our returns Invoice and organise return shipping with your local courier. 

Return address: 

 PO Box 350 

VIRGINIA BC QLD 4014

 

RETURNS POLICY
If you change your mind for any reason. we will happily provide you with a Store Credit only given if the below requirements are met.
RETURN CONDITIONS
​In order for us to accept your return, the below requirements must be met;

* The item must be returned in original condition: unworn,
no marks or scratches in original jewellery box attached. If the returned item does not meet these conditions, your item will be returned to you at an additional charge. 
* The item is returned to us within 14 days of delivery date.
* The item was not purchased in a sale.
* Earrings are not eligible for a refund/return/change of mind due to hygiene reasons.
EXCHANGES 
Due to high sell through of stock, we are unable to offer exchanges. Unless there is items in stock. 
If you have any issues feel free to contact us :
Info@ardieandcothelabel.com